Frequently Asked Questions
  1. What kind of cases do you investigate?

    We are a larger firm with investigators with diverse backgrounds. That gives us the ability to take on all types of cases including civil, criminal and corporate related investigations.

  2. How much do you charge for the initial consult?

    All initial consults are handled either on the phone or in one of our offices at no cost or obligation to use our services.

  3. Can anyone hire you, or just Law Firms?

    We opened our doors to public hire about 5 years. Anyone with a problem or needing a matter investigated can hire our firm. Prior to 5 years ago we only did problem solving and investigation work for law firms and companies.

  4. Is our service confidential?

    Everything we do is confidential. Even your initial consult is confidential even if you don’t use our service.

  5. Do we get pay your firm after the work is done or before?

    All our work is handled through a retainer. Our initial quote will serve as the retainer amount and once it is paid, we work off of that. Any amount not used during the investigation is returned to the client as stated in our investigation agreement.

     

  6. How much do your services cost?

    All cases are different, so the short answer is you need to talk to us first. In general, most firms will quote you an hourly rate, but you need to be careful with that because you don’t know what that includes or excludes. We prefer to cover give you a quote that covers everything and be a bit more exact when possible.

  7. How is Black Spear Intelligence different from other PI firms?

    We have a diverse staff of highly skilled investigators and problem solvers that allows us to not only engage in simple investigation work, but to delve into multi-layer, complex problem solving. Our experience, technology and approach make us rise to the top.

     

  8. What is the process to get started?

     

    We make that part easy. We start with a phone or office consult to determine your objectives in the investigation. We give you a quote for services and then send you the digital investigation agreement. Once we get it back, we enter your case into our case portal that you will have login credentials to and then we sent you the invoice for the retainer. The whole administrative process can be handled in a very short amount of time.

  9. Can I have my attorney hire your firm instead of the one he usually uses?

    Of course. You are the client and you get to make those decisions. Once you make the switch, your attorney will likely thank you for it.

  10. Can you refer an attorney to us?

    Yes, we can. We work with some extremely good law firms in the area and can match you with an attorney based on your case type and what you are looking for. We talk with our attorney’s frequently and are very good at matching you with the right one.

     

    Our private investigation team incorporates the latest technology and investigative tactics while combining old-fashioned logic with street smarts. Our attention to detailed reporting, combined with tried and true techniques is what has led us to achieve the desired results time and time again.

    ADDRESS

    3225 Shallowford Rd. Marietta GA 30061

    PHONE

    (888) 803-2764

    EMAIL

    [email protected]

    Cart